DIRECTV NOW Update
If you're experiencing sign in issues or seeing a '500 error' message, do the following:
- Restart the HBO GO app.
- Clear the device cache, if applicable.
- Turn your device off and then back on again.
- Trying signing in again.
Important Make sure you enter your DIRECTV NOW email and password when signing in to HBO GO. Any other sign-in credentials (e.g. AT&T Watch TV or DIRECTV Everywhere), will not sign into HBO GO.
For additional help, please see How to reset your DIRECTV NOW password or Find your AT&T Access ID on the DIRECTV NOW help site. You can also contact DIRECTV NOW directly or reach out to us for support.