How to find your device model and software version

To find out which device model and software version you have, do the following:

Amazon Fire Tablet

  • Device model: On your Amazon Fire Tablet, go to Settings > Device Options and find the Device Model. You can also refer to Amazon's website: Which Fire tablet do I have?
  • Software version: On your Amazon Fire Tablet, go to Settings > Device Options > System Updates and find the Fire OS Version.

Android phone or tablet

  • Device model: On your Android phone or tablet, go to Settings > About phone or About tablet > and then find the Device name and/or Model number number. Steps can vary depending on your version of Android.
  • Software version: On your Android phone or tablet, go to Settings > About phone or About tablet > Software info and then find the Android version. Steps can vary depending on your version of Android.

Computer Browser

iPhone or iPad

  • Device model: On your iPhone or iPad, go to Settings and tap your name at the top. Scroll down to see your devices. The first device should be the device you're using. For more info, go to Identify your iPhone model or Identify your iPad model.
  • Software version: On your iPhone or iPad, go to Settings > General > About and then find Version.

TVs: Amazon Fire TV, Apple TV, Android TV, PlayStation, Roku, Samsung TV, or Xbox

  • Open HBO GO, go to Settings > Info and then find the Device Name, Model, and Device OS Version. If you can't get to the Info screen, find your device below and try the additional info.

Amazon Fire TV

On your Amazon Fire TV, go to Settings > Device > About and find the Model and Software version. You can also refer to Amazon's website: Which Fire TV device do I have?

Android TV

On your Android TV, go to Settings and under Device choose About, and then find the Model and Android version.

Apple TV

On your Apple TV, you can also go to Settings > General > About and find the Model and software version. For more info, go to Identify your Apple TV model.

PlayStation 4

  • Software version: On your PlayStation, go to Settings > System > System Information.

Roku

Your Roku model appears on the front or the bottom of your Roku device. You can also do the following: On your Roku, go to Settings > System > About and find your Model and Software version.

Samsung TV

  • Device model: Press the Menu button on your Samsung TV remote and then choose Support > Contact Samsung to find your Model number/code.
  • Software version: Press the Menu button on your Samsung TV remote and then choose Support > Software Update and see the Current version on the right.

TiVo

  • Device model: On the front panel of your TiVo device.
  • Software version: On your TiVo, go to Settings & Messages > Help > Account & System Info > System Information and then find the Platform and Software Version.

Xbox 360

  • Software version: On your Xbox 360, go to Settings > System > Console Settings > System Info. The OS version is the number after the Dashboard heading (in the grey pane on the right). 

Xbox One

  • Software version: On your Xbox console, go to SystemSettings > System > Console Info. The OS version is in the second row.