Contacting support for HBO GO

If you have questions about the HBO GO app or service, you can send us a support request or tweet us @HBOGOhelp. Phone support is not currently available for HBO GO—if you find an HBO GO Support phone number online, it’s fraudulent and we suggest not calling the number.

Our HBO GO support website is help.HBOGO.com. Any other websites offering you help with HBO GO are likely fraudulent.

If you have questions about your HBO subscription or you have trouble signing in, please contact your TV provider.

If you find an HBO GO Support phone number online and are asked for your credit card information, it is likely fraudulent—please do not provide this information. HBO will never ask you for your credit card information over the phone.