Contacting support for HBO

If you have questions about using the HBO app on TiVo, you can send us a support request or tweet us @HBOGOhelp. Phone support is not currently available for HBO—if you find an HBO Support phone number online, it’s fraudulent and we suggest not calling the number.

Support for the HBO app on TiVo is available here at help.HBOGO.com. Websites offering you help with HBO GO are likely fraudulent.

If you have questions about your HBO subscription or you have trouble signing in, please contact your TV provider.

If you find an HBO GO Support phone number online and are asked for your credit card information, it is likely fraudulent—please do not provide this information. HBO will never ask you for your credit card information over the phone.

Note  The HBO GO app and HBOGO.com are no longer available. If your provider supports HBO Max, you can sign in at HBOMax.com or on any supported device.