Troubleshoot HBO GO on TiVo
If you're having issues with HBO GO on your TiVo, try the steps below.
Step 1: Check your network status
- Press the TiVo button on your remote to go to TiVo Central.
- Go to Settings & Messages > Network Settings > Network Troubleshooting > Internet Connection.
Step 2: Restart your TiVo
- Unplug the power from your network devices (modem, router, etc.).
- Reconnect the power to your modem and then to your router. Let each device power up before connecting the next.
- Restart your TiVo device. To find out how, go to Tivo Support: How to restart or power cycle your TiVo.
- Sign in to HBO GO and try to play a video.