Activating/deactivating HBO GO on TiVo

To activate HBO GO on your TiVo device, follow these steps:

  1. Open HBO GO on your TiVo.
  2. Choose Sign In or Activate Your Device to get an activation code. Stay on this screen until you enter this code on your computer (as per the steps below).
  3. On your computer, go to
  4. Choose TiVo and then Continue.
  5. Choose your TV provider and then enter the username and password for your TV provider account. If you don't know your username and password, contact your TV provider. If you don't see your TV provider listed, then they don't currently support HBO GO on TiVo. For more information, see Why doesn't my TV provider offer HBO GO?
  6. On the Activate a Device screen, enter the activation code from your TV (from step 2), and then choose Activate Device.
  7. You should see a "Success" message on both your TV and computer. Sometimes it can take a few minutes for the activation to complete.

You're ready to start watching HBO GO!  

Note: The activation code expires after 15 minutes. Choose Get New Code if the activation code expires, or if the code you enter isn't recognized.

If you're having any trouble activating HBO GO on your Xbox, go to I can't activate a device on my computer.

How do I deactivate HBO GO on my TiVo?

To deactivate the HBO GO app on your TiVo:

  1. Open HBO GO on your TiVo.
  2. Select Settings > Deactivate Device > Deactivate This Device.

If you sold your TiVo and forgot to deactivate HBO GO, we can deactivate devices linked to your HBO GO ID. Contact our HBO GO support team to request a device deactivation.