I am using HBO GO on my PS3™ and am experiencing issues. What should I do?

Many issues with the HBO GO app are caused by the app being damaged. The simplest way to remedy issues with HBO GO on your PS3™ is to uninstall and reinstall the app.  

 

Please follow the steps below: 

 

  1. Uninstall the HBO GO app:
  2. From the XMB home menu, go to TV/Video Services
  3. Navigate to the HBO GO icon
  4. Press the controller's triangle button, select “Delete”
  5. Select “Yes” and hit the X button
  6. Hit the O button to return back to the main screen
  7. Reinstall the HBO GO app from the PlayStation Store
  8. Re-start the HBO GO app