I am using HBO GO on my PS3™ and am experiencing issues. What should I do?
Many issues with the HBO GO app are caused by the app being damaged. The simplest way to remedy issues with HBO GO on your PS3™ is to uninstall and reinstall the app.
Please follow the steps below:
- Uninstall the HBO GO app:
- From the XMB home menu, go to TV/Video Services
- Navigate to the HBO GO icon
- Press the controller's triangle button, select “Delete”
- Select “Yes” and hit the X button
- Hit the O button to return back to the main screen
- Reinstall the HBO GO app from the PlayStation Store
- Re-start the HBO GO app