Can't sign in to HBO GO on Xbox 360
You'll need to have your phone or a computer handy to sign in on your Xbox 360. Here's how to sign in:
- Open HBO GO on your Xbox 360, and from Welcome choose Sign In.
- Follow these TV sign-in steps.
If you can't sign in, try these steps:
Step 1: Sign-in troubleshooting steps
Try the Sign-in troubleshooting steps. If these steps don't help, here's an additional step to try.
Step 1: Delete and reinstall HBO GO
- Uninstall the HBO GO app.
- Confirm that your Xbox software is updated to the latest version (install updates if they are available).
- Restart your Xbox 360.
- Reinstall the HBO GO app.
- Try signing in to HBO GO again.
Why do I have to sign back in on my Xbox?
TV providers require subscribers to periodically sign in to HBO GO as a security measure.