Activation issues on Xbox 360
If you're having issues activating your Xbox One, first try the troubleshooting steps in I can't activate a device using my computer. If those steps don't work, follow the steps below.
Step 1: Uninstall/Reinstall HBO GO
- Uninstall the HBO GO app.
- Confirm that your Xbox software is updated to the latest version (install updates if they are available).
- Restart your Xbox.
- Reinstall the HBO GO app.
- Try activating your Xbox again.
Why do I have to reactivate my Xbox?
All TV Providers require users to reactivate their HBO devices periodically as a security measure.