What to do if you think your account has been compromised

You sign in to the HBO app using the username and password for your TV provider account. If you think your TV provider account has been compromised, we suggest changing your TV provider password and signing out of the HBO app. Here's how:

Step 1: Change your TV provider password

You can change or reset your password through your TV provider's website or customer support center. If you have trouble changing the password for your TV provider account, contact your TV provider. HBO does not have access to your sign-in information.

Step 2: Sign out of HBO 

Once you've changed your TV provider account password, sign out of the HBO app (and sign back in again).