How to change a username or password

The username and password that you use to sign in to HBO GO with are set by your TV provider. You can change or reset your username or password through your TV provider's website or customer support center. HBO does not have access to your sign-in information.

If you have trouble changing your username or password, contact your TV provider.  

Note: Your HBO GO ID is a display name and is not used to sign in to HBO GO.