Signing in and out of HBO GO on Roku

To sign in to HBO GO on your Roku, follow these steps:

  1. Download HBO GO from the Channel Store on your Roku player. 
  2. Open HBO GO on your Roku.
  3. From Welcome, choose Sign In and then stay on this screen.
  4. Open a web browser on your phone or a computer.
  5. In your browser's address bar, type the url you see on your TV (HBOGO.com/activate or HBOGO.com/tvsignin). Both urls redirect to activate.HBOGO.com.
  6. Enter the code that appears on your TV, and then choose Next.

     

  7. Choose your TV provider. If you don't see your TV provider, see Why doesn't my TV provider offer HBO GO?
  8. Sign in to your TV provider account (enter the username and password for your TV provider account). Don't know your username or password? Contact your TV provider.
  9. First time signing in? We'll ask you to create a profile:

    1. Enter an HBO GO ID; this is a unique username for your HBO GO profile (and is not used for signing in). It must be between 3-14 characters and can't include spaces or special characters.
    2. Enter your email address and ZIP code (these fields are optional).
    3. Choose Create Profile.

Your TV screen will update and you're ready to stream HBO GO.

Can't sign in?

If you can't sign in on your Roku, try the following:

  • Try the sign-in steps above using a different browser (FireFox, Chrome, Internet Explorer, Microsoft Edge, or Safari).
  • If you used your computer in Step 4 above, try using your phone instead (or vice versa).
  • Make sure you can sign in to HBO GO on another device. For example, try signing in at HBOGO.com or the HBO GO app on your phone or tablet (iOS or Android).
  • If you still can't sign in, see Can't sign in on Roku.

Signing out of HBO GO on Roku

To sign out of HBO GO on your Roku:

  1. Open HBO GO on your Roku.
  2. Scroll down and choose Settings and then choose Sign Out.

If you sold your Roku and forgot to sign out of HBO GO, we can sign you out. Contact our HBO GO support team to request a device sign out.