Signing in and out of HBO GO on Roku

To sign in to HBO GO on your Roku, follow these steps:

  1. Download HBO GO from the Channel Store on your Roku player. 
  2. Open HBO GO and choose Browse (upper-right corner), then scroll up and choose Welcome from the menu. (If you don't see Browse, try to play a show or movie and you should see Sign In.)
  3. Choose Sign InYou should see a 6-digit code. Stay on this screen while you grab your phone or a computer.
  4. On your phone or a computer, open a web browser. In your browser's address bar, type the url you see on your TV: This url redirects to
  5. Enter the code that appears on your TV, and then choose Next.


  6. Choose your TV provider. If you don't see your TV provider, see Why doesn't my TV provider offer HBO GO?
  7. Sign in to your TV provider account (enter the username and password for your TV provider account). Don't know your username or password? Contact your TV provider.

First time signing in?

We'll ask you to create a profile:

  1. Enter an HBO GO ID; this is a unique username for your HBO GO profile (and is not used for signing in). It must be between 3-14 characters and can't include spaces or special characters.
  2. Enter your email address and ZIP code (these fields are optional).
  3. Choose Create Profile.

Your TV screen will update and you're ready to stream HBO GO.

Can't sign in?

If you can't sign in on your Roku, try the following:

  • Try the sign-in steps above using a different browser (FireFox, Chrome, Internet Explorer, Microsoft Edge, or Safari).
  • If you used your computer in Step 4 above, try using your phone instead (or vice versa).
  • Make sure you can sign in to HBO GO on another device. For example, try signing in at or the HBO GO app on your phone or tablet (iOS or Android).
  • If you still can't sign in, delete and reinstall HGO GO (to find out how, see Step 2 of Can't sign in on Roku). 

Signing out of HBO GO 

Choose the Profile icon (upper-left), choose Sign Outand then the Sign Out button. 

I forgot to sign out

If you sold your Roku and forgot to sign out, you can remotely sign out of HBO GO. For more info, see How do remotely sign out?