Activating/deactivating HBO GO on Roku

To activate HBO GO on your Roku, follow these steps:

  1. Download HBO GO from the Channel Store on your Roku player. 
  2. Open HBO GO on your Roku.
  3. Choose Sign In or Activate Your Device to get your activation code. Stay on this page until you enter the code on your computer (as per the steps below).
  4. On your computer, go to HBOGO.com/activate.
  5. Select Roku and then Continue.
  6. Choose your TV provider and then enter the username and password for your TV provider account. If you don't know your username and password, contact your TV provider. If you don't see your TV provider listed, then they don't currently support HBO GO on Roku. For more information, see Why doesn't my TV provider offer HBO GO?
  7. Enter the activation code from your TV (from step 3), and then choose Activate Device.
  8. You should see a "Success" message on both your TV and computer. Sometimes it can take a few minutes for activation to complete.

You're ready to start streaming HBO GO! 

Note: The activation code expires after 15 minutes. Choose Get New Code if the activation code expires, or if the code you enter isn't recognized.

If you're having any trouble activating HBO GO on your Roku, go to I can't activate a device on my computer.

How do I deactivate HBO GO on my Roku?

To deactivate the HBO GO app on your Roku:

  1. Open HBO GO on your Roku.
  2. Scroll down and select the Settings icon (appears as a cog).
  3. Select Deactivate Account > Deactivate.

If you sold your Roku and forgot to deactivate HBO GO, we can deactivate devices linked to your HBO GO ID. Contact our HBO GO support team to request a device deactivation.