Activation issues on PlayStation 4
If you're having issues activating or reactivating your Playstation 4, first go to I can't activate a device using my computer. If those steps don't work, follow the steps below:
- Remove HBO GO from your PlayStation.
- Restart your PlayStation.
- Download the HBO GO app from the PlayStation Store.
- Open HBO GO and try activating again.
Why do I have to reactivate my Playstation?
All TV Providers require users to reactivate their HBO devices periodically as a security measure.