Audio issues when streaming on your computer
If you're having audio issues when watching HBO GO on your computer, try the following steps:
- Check the volume control in the HBO GO player. To do this hover your mouse over a video while it's playing. The volume control is in the lower-right corner.
- If you're using external speakers, check the speaker cables and the volume control.
- Update your browser to the latest version. To find out how to do this, search the Internet for 'update + the name of your browser' (i.e. update Chrome browser).
- Try using a different browser. See Supported browsers.
For more troubleshooting steps, see Trouble playing videos on my computer.