How to start/stop getting HBO GO emails or notifications

We periodically send HBO show and movie recommendations, product updates, and special offers. To start or stop getting these emails, do either of the following:

Computer

  1. Go to HBOGO.com and sign in (if needed).
  2. In the upper-right corner, choose your HBO GO ID (your username).
  3. Choose Notifications.
  4. Mark or clear the Yes, send me updates check box.

Phone or Tablet

  1. Open the HBO GO app and sign in (if needed).
  2. Tap the Menu button (appears as three lines) and then tap SettingsProfile Edit (upper-right corner).
  3. Turn the HBO GO Newsletter option on or off, and then tap Save.

To change the email address that receives the newsletter, see How do I change my profile information?

If you turn off email updates, you'll still receive email when you make changes to your profile (such as changing your email). You can also stop email updates, by choosing the Opt Out link at the end of an HBO GO email.

How do I turn notifications on or off?

When you open HBO GO on your phone or tablet for the first time, you'll be asked if you want to receive HBO GO push notifications. These notifications let you know about new HBO shows and movies, as well as other suggestions or notices.

If you want to turn notifications on/off, do the following:

Android or iOS device

  1. Open the HBO GO app and sign in (if needed).
  2. Tap the Menu button (appears as three lines) and then tap Settings >Notifications
  3. Beside App Notifications, tap Turn On/Off.
  4. Do one of the following: 
     
    • Android: Tap Allow notifications or Notifications to turn HBO GO notifications on/off.
    • iOS: Tap Notifications and then turn Allow Notifications on/off. 

Step 4 varies depending on your version of Android or iOS. For more info, go to Android Help: Control your notifications or Apple Help: Notifications.