How to use parental controls with MAX GO

You can use parental controls to restrict what can be watched based on industry-standard movie and TV ratings. Once set, TV shows and movies with ratings above your limits can't be played. 

Computer

  1. Sign in at MAXGO.com.
  2. In the upper-right corner, choose the Profile icon and then Parental Controls.
  3. Choose the maximum ratings allowed for both Movies and TV. The defaults are NC-17 (unrestricted) and TV-MA (unrestricted).
  4. Do one of the following:
    • First time? Enter a PIN and then choose Set Parental Controls.
    • Already have a PIN? Enter your PIN and then choose Save Changes

Phone or tablet

  1. Tap the Profile icon and then tap the Settings icon (upper-right corner).
  2. Tap Parental Controls.
  3. Do one of the following:
    • First time? Enter and confirm a four-digit PIN.
    • Already have a PIN? Enter your PIN.
  4. Tap the TV or Movies rating that you want to change. The defaults are NC-17 (unrestricted) and TV-MA (unrestricted).
  5. Choose a new maximum allowed rating. To remove parental controls, choose NC-17 (unrestricted) and TV-MA (unrestricted).

Note  Parental controls are shared between MAX GO and HBO GO. Any changes will apply to both apps.